Hosting changes, etc.

This entry was posted on Wednesday, April 9th, 2008 at 3:34 pm.

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Big Sweater Design is now hosted with MediaTemple. I'd had some problems with my old host, specifically with my site taking forever to respond. When I called support about it, they basically said "Sorry, we can't do anything about that right now." If it had been a one time occurrence — any shared server setup is bound to get slammed at some point, rendering sites on the server slow or unresponsive — that would be understandable. But it's happened several times, and I can't afford for my site to be inaccessible.

It doesn't help that they made no offer for reparation — no offer for credit, nor any offer to move my site to a more responsive server in their cluster. They were aware of the problems their servers were having, but could give me no answer in the way of when they'd be fixed.

So I'd read great things about MediaTemple, and decided to host it there. So far I couldn't be happier.

In other news: welcome, noupe.com readers!

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2 Responses to “Hosting changes, etc.”

  1. Dickson Fong said on April 10th, 2008 at 4:10 am:

    Sorry to hear 'bout your problems with your old host. Hopefully, MT treats you better.

    I got slammed with database errors, server time-outs, failed FTP, and no e-mail for days on end with my previous host. It was miserable, so I switched. But, I'll give credit where credit is due: they quickly gave me a proper credit when I cancelled my service.

  2. Vincent said on April 10th, 2008 at 2:54 pm:

    So far I love MT.

    Incidentally, I recently hosted a client's site with DreamHost, having read really good things about them. It was a WordPress site, which I understand they support out of the box, but there were times when the site was completely inaccessible.

    So I moved them over to MT and haven't had a problem since.

    DreamHost seems to be really nice, and their customer service is great, but the actual hosting services could really use some work.

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